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Customer Survey
Meatec Inc.
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Customer Survey
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Thank you for taking the time to complete this survey.
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Please rate our services from 1 to 5 (Scale: 1 = poor, 5 = excellent)
A. Customer Requirements and Expectations
MEATEC INC. correctly identifies product and service quality features and the relative importance of these features to customers.
B. Customer Relationship Management
MEATEC INC. communicates well with its customers.
MEATEC INC. acts on complaint information and special requests.
MEATEC INC. is improving relationships with customers.
C. Customer Service Standards
Customer service at MEATEC INC. is accessible to me.
D. Commitment to Customers
MEATEC INC. makes other types of commitments to promote trust and confidence in its products and services.
E. Complaint resolution for Quality Improvement
MEATEC INC. ensures that complaints are resolved promptly by customer-contact employees.
F. Customer Satisfaction Determination
MEATEC INC. provides good customer satisfaction relative to competitors.
G. Performance
MEATEC INC. always meets the promised delivery date.
MEATEC INC.’s products always meet our requirements.
MEATEC INC.’s invoices and packing slips are clear, provide for easy processing and always correct.
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Quality Assurance
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